Privacy Policy
At The Raw House ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our luxury atelier website.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment details when you create an account, place an order, or subscribe to our newsletter.
2. How We Use Your Information
Your information is used strictly to process orders, deliver your bespoke garments, manage your account, and send relevant updates regarding your atelier experience. We do not sell or rent your personal data to third parties.
3. Data Security
We implement state-of-the-art encryption and security measures to protect your sensitive data. All payments are processed securely through Razorpay, and we do not store your credit card information on our servers.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may impact certain site functionalities.
5. Contact Us
If you have any questions about this Privacy Policy, please contact our concierge team at support@therawhouse.in.